ALBYLIFE™ Guarantee
Our Lifetime Warranty
At ALBY, we stand behind every product we make.
If your item ever fails due to a manufacturing defect or workmanship issue, we’ll make it right — for life.
What’s Covered
- Defects in stitching, seams, or construction.
- Fabric defects under normal wear.
- Manufacturing flaws that affect performance or durability.
- If it’s our fault, it’s on us.
What’s Not Covered
- Normal wear and tear (fading, pilling, stretching over time).
- Damage caused by misuse, accidents, or improper care.
- Alterations or repairs not performed by ALBY.
- Items purchased secondhand or from unauthorized sellers.
How It Works
- Email us with:
- A brief description of the issue.
- Photos of the item.
- Our team will review the claim.
- If approved, we’ll repair, replace, or issue store credit — at our discretion.
- We ask the customer to pay for the shipping cost to return the damaged item to us and we will cover the shipping cost of the replacement back to you.
A Few Notes
- This guarantee applies to the original owner only.
- Proof of purchase may be required.
- Replacement items may be the same or a comparable style if the original is no longer available.
