Shipping policy

ALBY Golf Shipping Policy

Thank you for shopping with ALBY Golf. This Shipping Policy explains how orders are processed, shipped, and delivered.

Order Processing

Orders are typically processed within 1–3 business days after payment is received. Orders are not processed, shipped, or delivered on weekends or holidays.

During high-volume periods, product launches, promotions, or holidays, processing times may be extended. If there is a significant delay with your order, we will notify you by email.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times vary based on the shipping method selected and the destination. Typical delivery estimates are:

Shipping Method Estimated Delivery Time
Standard Shipping 3–7 business days
Express Shipping 2–3 business days

 

Delivery times are estimates only and are not guaranteed. Delays may occur due to carrier issues, weather, holidays, customs processing, or other circumstances outside of ALBY Golf's control.

Shipping Destinations

ALBY Golf currently ships to United States.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information. Please allow up to 24–48 hours for tracking updates to appear after the carrier receives the package.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. ALBY Golf is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If you notice an error in your shipping address, please contact us immediately at support@shopalby.com. We will do our best to update the address before shipment, but we cannot guarantee changes once an order has been processed or shipped.

Lost, Stolen, or Delayed Packages

ALBY Golf is not responsible for packages that are lost, stolen, or delayed after they have been handed over to the shipping carrier.

If your tracking information shows that your order was delivered but you have not received it, please:

  1. Check around your delivery location.
  2. Ask household members, neighbors, or building management.
  3. Contact the shipping carrier directly.

You may also contact us at support@shopalby.com, and we will assist where possible.

Damaged Items During Shipping

If your order arrives damaged, please contact us within 48 hours of delivery at support@shopalby.com.

Please include:

  • Your order number
  • Photos of the damaged item
  • Photos of the packaging
  • A brief description of the issue

We will review the claim and determine the appropriate resolution.

Undeliverable or Returned Packages

If an order is returned to ALBY Golf due to an incorrect address, failed delivery attempt, refusal of delivery, or failure to pick up the package, the customer may be responsible for additional shipping fees to resend the order.

Original shipping charges may not be refundable.

Contact Us

For questions about this Shipping Policy or your order, please contact us:

ALBY Golf
Email: support@shopalby.com
Website: shopalby.com